Return & Refund Policy
We want you to love your purchase. If you're not completely satisfied, we're here to help.
- Returns: Items may be returned within 30 days of delivery, provided they are unused, in original condition, and in original packaging.
- Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5–7 business days to your original payment method.
- Exchanges: We replace items that are defective or damaged. If you need an exchange, contact us at gabbytomasmgr@gmail.com.
- Non-returnable items: Sale items, gift cards, and opened personal care products cannot be returned.
Shipping Policy
- Processing time: Orders are processed within 1–3 business days.
- Shipping time: Standard shipping typically takes 5–10 business days within the US.
- Tracking: You will receive a tracking number via email once your order has shipped.
Damaged or Missing Items
If your order arrives damaged or an item is missing, please contact us within 7 days of delivery at gabbytomasmgr@gmail.com with your order number and a photo of the issue. We'll make it right.
Contact Us
Have questions about our policies? Reach out anytime — we typically respond within 1–2 business days.